Privacy policy

Updated: 10 September 2026 · Mopiluna website and app

Who is responsible

white balance – projects pool agency GmbH
Kreuzstr. 72, 28203 Bremen, Germany
Managing director: Claire Klindt
Email: office@whitebalance.de
Phone: +49 421 369540

Mopiluna on iPhone and iPad

The children’s activities work offline. The app requires no account registration and contains no advertising, analytics or tracking services. We receive no children’s names, contact details or usage profiles. The app does not request access to the camera, microphone, contacts or location.

Settings and game progress are stored locally on the device. The app runs no synchronisation service of its own. Device backups may include this data depending on your Apple settings. Deleting the app removes its local data; existing backups are managed through your device settings.

Optional animal pack through Apple

The one-time expansion with 16 additional animals can be bought and restored in the protected parent area. Apple’s StoreKit communicates with the App Store for these actions. Apple handles the purchase and payment; Mopiluna verifies Apple’s purchase entitlement on the device. We receive no payment details and operate no purchase server.

For Apple’s processing, see Apple’s privacy policy. Playing the activities does not require an internet connection.

Visiting this website

Your browser transmits technical connection data to the web server, such as IP address, time, requested address, response status and, where provided, browser, operating system and referring page. The hosting service processes this information to deliver, troubleshoot and secure the website. Logs are retained only as necessary for these purposes or legal obligations; security incidents may require longer retention for investigation.

The website sets no cookies or browser storage and loads no external fonts, videos or analytics services. Images and styles come from the same webspace. External sites open only when you follow a link.

Contact and legal grounds

If you contact us, we use your contact details and message to respond. Please do not include personal information about your child. Email and hosting providers process the necessary operational data on our behalf. We do not share it for advertising.

Website operation and general enquiries rely on Article 6(1)(f) GDPR; contract-related enquiries on Article 6(1)(b). Messages are deleted after resolution unless statutory retention duties apply.

Your rights

Subject to the GDPR, you may request access, correction, erasure, restriction and data portability. You may object to processing based on legitimate interests for reasons relating to your situation and complain to a data protection authority. Contact us at the address above to exercise your rights.